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Terms & Conditions HAAS

Welcome to haas.eg , the official website of Haas. Haas is a legally registered company with a commercial registration and tax card. Please read the following Terms and Conditions carefully before using our website or any of our social media platforms.

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1. Company Overview

Haas is an Egyptian company specialized in selling sushi ingredients and supplies to restaurants and hotels, as well as to individual customers who enjoy preparing sushi at home. The company also operates a canned goods division that caters to restaurants, supermarkets, and general consumers.

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2. Ordering and Contact Channels

You can place orders through the following platforms:

Official Website: haas.eg

WhatsApp: 01027446105

Facebook: https://www.facebook.com/haasfordistribution/

Instagram: https://www.instagram.com/Haasfordistribution/

TikTok: https://www.tiktok.com/@haasfordistrub?lang=en    

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3. Payment Methods

We offer multiple payment options to make your shopping experience easier:

   Cash on Delivery (COD)

   Visa / MasterCard Payments

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4. Order Processing & Delivery  
Orders are prepared within 2 hours of confirmation.

Delivery Timeframes:

Cairo and Giza: 1 to 3 business days

Other governorates: Up to 7 days

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5. Return & Exchange Policy

Products may be returned or exchanged within 14 days of receiving the order.

Products must be in their original condition and undamaged by the customer.

In the case of exchanges, the customer will bear the cost of reshipping.

Refunds will be issued via:

InstaPay or e-wallets (if available to the customer)

Or by visiting our company headquarters:

288 A, Villa 1, 4th Gate, Hadayek Al Ahram, Giza

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6. Data Collection & Usage

We collect the following customer data to process orders and improve our services:

Full Name

Phone Number

Delivery Address

Email Address (if available)

We may use this information for paid advertising campaigns and retargeting purposes only.

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7. Supplier Relationships

Haas works with external suppliers to provide the products listed on our platforms.

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8. Warranty Policy

Haas does not provide official warranties on products. However, we are committed to replacing or refunding any defective product within the return period stated in our policy.

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9. Trademarks

All trademarks owned by Haas, including “Debato,” “BUY4U,” and “Ocean”, are legally registered trademarks.

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10. Modifications

Haas reserves the right to update or amend these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of these changes.

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11. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of the Arab Republic of Egypt, and any disputes shall be subject to the exclusive jurisdiction of the courts of Giza.

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12. General Provisions

This agreement represents the entire understanding between you and Haas.
No waiver of any provision shall be considered ongoing unless expressly stated in writing.
If any clause of this agreement is deemed unlawful or unenforceable, the remaining clauses shall remain in full force and effect.

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13. Contact

For inquiries or official communication, please contact us via:

Email: marketing@haas.eg (when available)

Or through any of our official social media platforms listed above.

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Thank you for choosing Haas. We hope you enjoy your shopping experience with us.